Cherlyn Ball                                 (972) 876-0050

1801 McCord Way

Frisco, TX 75033

cherlyn.ball15@yahoo.com

 

OBJECTIVE:  To obtain a position that will allow me to utilize my Administration and Customer Service skills in a professional business environment.

 

SKILLS:

•         Microsoft Suite: MS Word, Excel, Power Point, and some SAP, Adobe & Quick Books

•         Type 90 wpm / Data entry (12,000 key strokes per minute)

•         Fast learner, organized, excellent  people skills, hardworking, team player

•         Excellent multi-tasking skills, works well under pressure and against strict deadlines

•         Call center experience

 

WORK EXPERIENCE

 

HD Supply (Corinth, TX) (Temp)                           April 2014 - August 2014

Accounts Payable Representative: Salary: $13.00/hr

•         Keyed 200-300 vendor invoices a day

•         Customer Service

•         Handled vendors who request payment status

•         Pulled invoices daily

•         UT USA Prod SXe Systems

 

Big 5 Distribution Center (Riverside, CA)             Sept 2013 - January 2014

IT Support Technician (Call Center): Salary: $12.00/hr

•         Multi-lined Phones

•         Data Entry

•         Customer Service

•         Assist with Password Resets

•         Tech Support for over 400 Stores w/ Point of Sales Systems

•         P/C Printer Support

•         Telephone Support

•         Network Support

•         Data Management & Trouble Shooting

 

Earthwize Recycling Corporate Office (Ontario, CA)Oct 2010 – Feb 2013

Administrative Assistant: Salary: $14.50/hr

•         Multi-lined Phones

•         Data Entry, Filing, Customer Service

•         HR Tasks

•         Assist in Payables

•         Handles report deadlines for company

•         Dispatch

•         Complied new hire orientation binders

•         Customer Complaints Calls

•         Reports for the state

 

SW Administrators Inc. (NPL Construction Co.) (Ontario, CA)Feb 2009 – Sep 2010

Underground Utility Contractor for So Cal Gas Co and SDG&E

Administrative Assistant:  Salary: $12.50/hr (Temp)

•         Field Dispatch for 15+ crews

•         AP & HR Assistant: data entry & maintaining files and confidential docs.

•         Daily FedEx / DHL / UPS shipments for office and warehouse

•         Multi-lined Phones, filing, scanning, supply ordering

•         Accounting Auditor II

•         Complied new hire orientation binders

•         Maintained various tracking spreadsheets

 

Springboard (Non-Profit Consumer Credit) (Riverside, CA)Nov 2006 – Dec 2008

Customer Service Representative:  Salary: $11.00/hr

•         Answered heavy calls in the call center

•         Representative for bankruptcy counseling

•         Data Entry

•         Taken 150-200 calls in the call center

 

EDUCATION:

Corona Centennial High SchoolGraduated 2003

 

REFERENCES:

Professional and personal references are available upon request.

 

Thank you for your time and consideration.